Post by account_disabled on Nov 23, 2023 3:37:53 GMT
When the user buys online we have various solutions to contact him at the most appropriate time and stimulate interest in sharing. These contact points are: emails and parcel.The value of post-purchase emailsThe customer has just purchased a product on your site, what better time to thank them and invite them to leave a review ? We can consider this solution one of the most effective for obtaining a concrete answer .
Generally it is recommended to wait a few days, it is bette Europe Cell Phone Number List r to wait until the customer receives the purchased product and has had time to test it. Otherwise, how would you go about writing an honest review ? Furthermore, in this way you avoid creating stress for the consumer by entrusting him with a task that he is not yet able to carry out. Not to mention that you risk appearing intrusive. Put yourself in the customer's shoes.
they have just purchased your product, they have entered the phase "I spent money on something I don't have yet, who knows if it will arrive, who knows when it will arrive and if it will be intact or what I ordered". A thousand doubts and worries emerge in the consumer's mind... and just at that moment the email arrives from the company asking you to write a review: would you feel ready? Of course not!Also reflect on the type of product .
whether it is something easy to use or takes longer. Based on this, define when to send the email to ask the customer for a review on the purchase and the product.Package careAnother aspect not to be underestimated is the package. This element is often decisive in convincing the user to leave a review. What do you have to do? Personalize it as much as possible.Enter a short letter, with tips and ideas for using the products. Add some discount vouchers or coupons to receive rewards and opportunities for future purchases.
Generally it is recommended to wait a few days, it is bette Europe Cell Phone Number List r to wait until the customer receives the purchased product and has had time to test it. Otherwise, how would you go about writing an honest review ? Furthermore, in this way you avoid creating stress for the consumer by entrusting him with a task that he is not yet able to carry out. Not to mention that you risk appearing intrusive. Put yourself in the customer's shoes.
they have just purchased your product, they have entered the phase "I spent money on something I don't have yet, who knows if it will arrive, who knows when it will arrive and if it will be intact or what I ordered". A thousand doubts and worries emerge in the consumer's mind... and just at that moment the email arrives from the company asking you to write a review: would you feel ready? Of course not!Also reflect on the type of product .
whether it is something easy to use or takes longer. Based on this, define when to send the email to ask the customer for a review on the purchase and the product.Package careAnother aspect not to be underestimated is the package. This element is often decisive in convincing the user to leave a review. What do you have to do? Personalize it as much as possible.Enter a short letter, with tips and ideas for using the products. Add some discount vouchers or coupons to receive rewards and opportunities for future purchases.
